Launch desk

Contact GetsMortgageNow — a human answers.

Email, book a call or send the form. We reply within 4 business hours, Monday to Friday, Eastern Time.

Checking our hours…

Tavi the hare mascot holding an unbranded phone to one ear with a friendly smile — talk to a human.
  • Book a call

    Pick a time

    Launch call (15 min) · Switching-companies planning call (30 min)

  • Email

  • Clients

    Client login

Send the launch desk a message

We use this only to answer you. No selling, no spam. Privacy policy · reply within 4 business hours.

Hours (in your time)

DayEastern TimeYour time
Monday09:00–18:00—
Tuesday09:00–18:00—
Wednesday09:00–18:00—
Thursday09:00–18:00—
Friday09:00–17:00—
SaturdayClosedClosed
SundayClosedClosed
Closed on US federal holidays. Launch days are counted Monday–Friday excluding federal holidays.

Forms and the AI chat are answered the next business morning; launch-week clients get a priority line.

What happens after you write

  1. A person on the launch desk reads it the same business day.
  2. You get a reply within 4 business hours — with a launch date if you asked for one.
  3. If it's a site problem, it goes to support with your details attached.

We're a remote team serving United States (all 50 states + DC), so there is no walk-in office or map to show.

Open laptop and a coffee cup on a bright white desk

FAQ

Contacting us

What is the fastest way to reach GetsMortgageNow?

Book a 15-minute call. Forms and email are answered within 4 business hours.

Do you have an office I can visit?

We are a remote team serving loan officers in every US state, so there is no walk-in office. Calls and video calls are how we work.

What are your hours?

Monday to Thursday 9am–6pm and Friday 9am–5pm Eastern Time, closed on US federal holidays. The table on this page shows them in your own time zone.

I'm a client with a problem. Where do I go?

Use the support email (button on this page) or the client login. Launch-week clients also get a priority line in their kickoff email.

Can I talk to someone about compliance on my site?

Yes — we can walk through the checklist and what we build. We can't give legal advice; your compliance team or counsel decides.

Will you call me if I fill in the form?

Only if you tick the consent box and ask us to. Otherwise we reply by email.

Do you answer after hours?

Forms and the AI chat are answered the next business morning; launch-week clients get a priority line.

Can I book a call for a whole team?

Yes. Pick any time on the booking page and mention the team size in the notes; we'll invite whoever you add.